Privacy Policy

Effective Date: January 1.2026

OEM Systems & Services, Inc. ("OEM Systems & Services," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing products or services, or otherwise interacting with us online.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Mailing and billing address
  • Payment and transaction information
  • Account login credentials
  • Information submitted through contact forms, quote requests, support requests, or other communications

We may also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring websites
  • Pages viewed and time spent on the website
  • Website usage and analytics data

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Provide products, services, and customer support
  • Respond to inquiries and requests
  • Manage customer accounts
  • Improve website functionality and user experience
  • Communicate important account, order, and service-related information
  • Send marketing communications where permitted by law
  • Detect, investigate, and prevent fraud, security incidents, and unauthorized activities
  • Comply with legal and regulatory obligations

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, analyze website performance, and enhance user experience.

Cookies help us recognize returning visitors, remember preferences, measure website traffic, and better understand how users interact with our website.

Most web browsers allow you to control cookie settings. Disabling cookies may affect certain website features and functionality.

Information Sharing and Disclosure

OEM Systems & Services, Inc. does not sell your personal information.

We may share information with trusted third-party service providers that assist us with:

  • Website hosting
  • Payment processing
  • Order fulfillment
  • Shipping and logistics
  • Customer support
  • Marketing services
  • Website analytics
  • Information technology and security services

These providers are authorized to use personal information only as necessary to perform services on our behalf and are required to maintain appropriate confidentiality and security safeguards.

We may also disclose information when required by law or when necessary to protect our legal rights, property, customers, employees, or business operations.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites, services, or resources. OEM Systems & Services, Inc. is not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

Your Privacy Choices

You may choose to:

  • Update or correct your account information
  • Opt out of marketing communications
  • Request access to certain personal information maintained by us
  • Request deletion of personal information where permitted by applicable law

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Request may be sent to the contact information below with “California Privacy Acts Request” in the subject line.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page along with the revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

OEM Systems & Services, Inc.
1175 N. Red Gum Street
Anaheim, CA 92806
714-573-3400
info@oemonline.com

Terms and Conditions

Your use of this website is also governed by our Terms and Conditions, which should be reviewed in conjunction with this Privacy Policy.

Consent

By accessing or using this website, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and disclosure of information as described herein.