Use the information below to request a Return Merchandise Authorization (RMA). Please provide complete and specific details so our team can review your request promptly.
Return Merchandise Authorization (RMA) Request
Email returns@oemonline.com with the following required information:
- Organization name
- Contact name
- Email address
- Phone number
- Order number
- Part number
- Quantity
- Serial number
- Reason for return (please be specific)
- Replacement required (yes or no)
Before Sending Your Return
All returns require an authorized RMA number. Do not ship a product until you have received return instructions from our team. Returns received without an authorized RMA number may be refused.
Please review our Warranty Policy for warranty eligibility, exclusions, shipping responsibilities, and testing requirements.